Talents Wanted!

• To design and develop embedded and IOT software for smart vending, automated retail & robotics.
• To design and develop UI/UX and control software at edge computing and machine side.
• To optimize and enhance the efficiency, scalability, and stability of the system resources.
• To perform research on new technology and upcoming trend.

Pre-requisites

• Degree / Advanced Diploma in Software Engineering, Computer Science / Information Technology, Computer Engineering, Electrical / Electronic Engineering, Mechatronics Engineering, Telecommunication, Internet & Multimedia Computing or equivalent.
• Good programming skill such as C++ or object-oriented programming.
• Excellent understanding of software design and programming principles.
• Practical knowledge in robotic development is most preferable.
• Knowledge in embedded development and electrical/electronics are optional but preferable.
• Knowledge in IOT architecture is an added advantage.
• Experience in the operating system Windows / Android is an added advantage.
• Fundamental knowledge in SQL-based relational databases is preferable.
• Maker mindset and analytical thinking in addition to a problem-solving attitude.
• Passionate and enthusiastic about software engineering and new technology.
• Able to integrate and to work in a team.
• Fresh graduates or 1~2 years experienced candidates are encouraged to apply.

• To ensure total customer satisfaction and customer success.
• To provide pre-sales project evaluation and technical consultation to the customers and sales team.
• To troubleshoot and provide technical support and solutions to the local and oversea customers.
• To handle and fulfill work order and delivery process to customers.
• To formulate and execute test plans and test cases based on internal specifications, customer feedback and requirements.
• To perform validation and compliance test prior to every software release as part of Software Development Life Cycle (SDLC).
• To analyze and track any defects and bugs from internal test and customer feedback to ensure on-time closure.
• To formulate training contents, plan and conduct trainings to the customers.
• To analyze and provide field applications feedback and customer requirements to the internal teams.
• To track and manage the open issues and customer projects with development teams to ensure on-time closure.
• To prepare and maintain product documentation, knowledge base, user guides and help documents.

Pre-requisites

• Degree / Advanced Diploma / Diploma in Software Engineering, Computer Science, Computer Engineering, Electrical / Electronic Engineering, Internet & Multimedia Computing, Information & Communication Technology, Business Information System, Engineering (Industrial), Engineering (Mechatronic/Electromechanical) or equivalent.
• Able to work independently with positive thinking and result-oriented.
• Good interpersonal collaboration and coordination skills.
• Strong understanding of product quality assurance and software testing concepts and methodology.
• Practical knowledge in STLC (Software Testing Life Cycle) and SDLC (Software Development Life Cycle) is an advantage.
• Experience in Embedded OS / Android is an added advantage.
• Knowledge in any relevant software testing automation tools.
• Good interpersonal collaboration and coordination skills
• Passionate and enthusiastic in problem-solving, customer satisfaction, software test and software quality assurance.
• Effective communication skills in BOTH English and Mandarin in verbal and written is a MUST in order to communicate with China and global customers. Communication skill in Thai language is an added advantage.
• Able to support customers remotely and on-site.
• Willing to travel and work over-time and over weekend if and when required.
• 1~2 years experienced candidates in related jobs are encouraged to apply.
  

• To ensure total customer satisfaction and customer success.
• To provide first level support to the local and oversea customers.
• To identify and diagnose technical issue and guide users through step-by-step solutions to resolve the problem.
• To be the main communication channel with customers.
• To perform minor product testing and evaluation from customer's perspective.
• To keep track and follow-up on all open issue with development teams.
• To prepare and maintain knowledge base, user guides, help documents and FAQs.
• To formulate training contents, plan and conduct trainings to the customers.
• To provide feedback to internal teams for continuous improvement.
• To improve customer support processes continuously by offering feedback and recommendations for increased efficiency and effectiveness.
• To stay up-to-date with the latest product feature information to offer precise and prompt support to customer.

Pre-requisites

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Business Studies, Business Management, Customer Service, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Engineering (Industrial), Engineering (Mechatronic/Electromechanical) or equivalent.
• Excellent interpersonal collaboration and coordination skills.
• Able to work independently with positive thinking, result-oriented, strong organizational skills, and comfortable managing multiple competing priorities.
• Passionate and enthusiastic in improvisation, problem-solving and customer satisfaction.
• Able to support customers remotely and on-site.
• Willing to travel and work over-time, over weekend and on night-shift if and when required.
• Practical knowledge in computing hardware is preferable.
• Simple design and creativity skills are preferable.
• Knowledge in Windows, Android and IT is added advantage.
• Effective communication skills English and Thai in both verbal and written is a MUST.
• Experienced candidates are encouraged to apply.